This Refund Policy outlines the terms under which Depot Ant may provide refunds for our Amazon PPC management services.

 

 

Depot Ant provides professional Amazon PPC management services. As we deliver time-based professional services rather than physical products, our refund policy reflects the nature of our business.

 

 

We require an initial commitment to properly implement and optimize your Amazon PPC campaigns. During this period, our team invests significant time in understanding your business, setting up campaigns, and beginning the optimization process.

 

 

* **Service Not Delivered**: If we fail to deliver the services outlined in your service package, you may be eligible for a full or partial refund depending on the circumstances.

 

* **Service Cancellation**: If you cancel services before the end of a billing period, no refunds will be issued for the remainder of that period, as work has already been performed.

 

* **Performance Guarantees**: We do not offer refunds based on campaign performance metrics, as results depend on numerous factors outside our control, including your products, pricing, inventory, and Amazon’s algorithms.

 

 

To request a refund:

1. Contact us at info@depotant.co.uk with the subject line “Refund Request”

2. Include your account details and reason for the refund request

3. We will review your request and respond within 5 business days

 

 

Refunds, when approved, will be processed using the same payment method used for the original transaction. Please allow 5-10 business days for refunds to appear in your account.

 

 

If you have any questions about our Refund Policy, please contact us at:

Email: info@depotant.co.uk